Shipping to a PO Box
Street addresses are normally required to ensure we deliver your order as expected. If you do not have a street address (i.e. PO Box), please call Customer Service for assistance at 1.800.991.6815 immediately after submitting your order online.
Orders sent to PO Boxes can only be sent via ground delivery. Expedited shipping is not available to PO Boxes. Please allow the standard shipping time for delivery.
No Street Address
Street addresses are normally required to ensure proper delivery. If you do not have a street address (i.e. P.O. Box Only), please call Customer Service at 1.800.991.6815 immediately after placing your order on-line so that we may make the proper arrangements to ensure your package is delivered.
Shipping One Order to Multiple Addresses
If you would like to ship one order to multiple addresses, please contact our Customer Service Department at 1.800.991.6815.
Please note that once your package has been marked delivered by the carrier, you have 30 days from the carrier delivery date to file a claim for a lost package.
WE PROMISE THE ITEM(S) YOU ORDER WILL FIT RIGHT OR EXCHANGE THEM FOR FREE!
- Returns must take place within 45 days from the original shipment date or purchase in order to receive a credit back in the original form of payment.
- Returns received more than 45 days after date of shipment or purchase will not be accepted and will be returned to sender.
- Please enclose a copy of the original invoice, packing slip or register receipt. Returns that do not include a copy of the original invoice, packing slip or register receipt will not be accepted and will be returned to sender.
- Return/exchange merchandise must be unworn and in new condition with original tags.
- We'll exchange your items for another size and we'll pay for the shipping cost for any exchanged item, or we'll refund you for the item if your size is unavailable.
- Exchanges are subject to availability.
- Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1-2 billing cycles for the credit to appear on your statement. Gift Cards are available upon request.
- Refunds and Gift Cards will include product and tax amount only. If an incorrect item was shipped, or products were flawed or damaged in transit, prior to 45 days, we will also include the shipping charges in your refund.
- We cannot accept COD Returns.
- Free return shipping is limited to standard delivery within the contiguous US and APO/FPO addresses. Excludes bulk orders and orders shipped directly from the manufacturer.
- If express or overnight shipping is requested on your exchange order you will be responsible for the full shipping cost.
- Entire exchange order must ship to a single address.
- Exchanged items must be return in the original boxes and bags and must include all original hang-tags.